Creating innovative design solutions

Delivering business growth and amazing customer experiences

Welcome to Olivia Sainsbury Consulting

Founded by Olivia in 2002, Olivia Sainsbury Consulting has been successfully leading large change projects for the Australian Federal Government, Sunshine Coast Council, Caloundra Chamber of Commerce, and businesses.

Communication, collaboration, and a focus on just getting things done is at the core of our services. Using codesign, we will lead interdisciplinary teams through creativity and innovation, to achieve successful and implementable solutions.

About Us

Make an Enquiry

Codesign

Bringing together customers and stakeholders to jointly make decisions, informed by each other’s expertise.

Strategy and Blueprint Design

Strategy – Defining the purpose and action plan for an organisation in a creative and innovative environment.
Blueprint – A detailed plan of the people, processes and products required to deliver an agreed customer experience.

Workshop Facilitation

Design, execution and follow-up for business workshops aimed at collaborating to resolve complex issues.

Customer Experience Management

Designing superior customer interactions at each touchpoint between the customer and organisation.

Business Advocacy

Supporting business on the Sunshine Coast by promoting products and services as well as sharing business concerns.

Major Projects

Delivering strategy, planning and communications for Stockland
Deliver three-year strategy and implementation for the Caloundra Chamber of Commerce
Project management for the Sunshine Coast Council’s International Broadband Submarine Cable project
Service Delivery Framework for Australian Customs and Border Protection
Workshop facilitation for eHealth and development of a technology Roadmap for the Department of Health and Ageing
Blueprint development and facilitation for the Baby Bonus, Mining Resource Rent Tax, Superannuation Simplification, First Home Saver Account, Review of Self-Assessment, Australian Taxation Office
Blueprint development and facilitation of the introduction of the PSS Superannuation Scheme, ComSuper
Design and implementation of an Integrated Administrative Design Methodology into the Australian Taxation Office

You’re in Good Company

Olivia is a natural leader who genuinely cares about her people and her clients. She represents her customers in forums when their backs are turned and acquits her brand perfectly.

– David Neal.
Thank you for all the work you have done as the Caloundra Chamber CEO. As both a resident and employee in the region, you have made real change and a positive impact.

– David Garrett.
Olivia is very detailed-oriented and produced great results for the company.

– David Bates

Delivering business growth and amazing customer experiences

Welcome to Olivia Sainsbury Consulting

Codesign

Strategy and Blueprint Design

Workshop Facilitation

Customer Experience Management

Business Advocacy

Major Projects

Advocating for Business on the Sunshine Coast, LinkedIn

Caloundra Chamber Farewells CEO Olivia Sainsbury, Sunshine Coast News

Caloundra Chamber Farewells CEO Olivia Sainsbury, YouTube

You’re in Good Company

Make an Enquiry.

Let's talk about how we can take your organisation to the next level.

0414 854 770

olivia@sainsburyconsulting.com.au